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Terms & Conditions – WeCoach Payroll

The Payroll Job Accelerator Program

Enrollment & Payments

    • By enrolling, you agree to pay the full program fee either as a one-time payment or according to the agreed installment plan.
    • Failure to complete installment payments may result in suspension of program access until payments are brought up to date.

Program Services

 Services Covered
By enrolling in the Hybrid Payroll Coaching Cohort, participants are entitled to the following services:

    • Weekly Recorded Training Modules: Access to structured pre-recorded sessions released weekly covering payroll foundations, legislation, calculations, and job-readiness skills.
    • Live Weekly Coaching Sessions: One live Zoom call every Monday from 8:00 PM – 10:00 PM EST for Q&A, troubleshooting, live demonstrations, and progress check-ins.
    • Training Portal Access: Access to our learning portal where weekly recordings, worksheets, and additional resources will be stored.
    • Payroll Software Simulation: Hands-on access to demo payroll software during the course to practice real on-the-job payroll tasks.
    • Resume Support: General and one-on-one resume review tailored to payroll positions.
    • Group Interview Preparation: Interactive group sessions covering real payroll interview questions and strategies.
    • One Personalized Mock Interview: One individual mock interview (up to 45 minutes) with a coach for targeted practice and feedback.
    • Community Access: Membership in the exclusive Telegram group for networking, peer collaboration, and direct support from coaches.

 Limitations of Service

    • Program access runs for 6 weeks, with recordings available for an additional 3 months after completion.
    • Access to the training portal and resources is provided only for the duration specified, but may be extended at our discretion.
    • Access and services are non-transferable and may not be shared.
    • The one-on-one mock interview (up to 45 minutes) must be scheduled and completed within the program period

Commitment & Results

    • This program is designed to equip you with practical payroll skills and job readiness. However, employment cannot be guaranteed, as results depend on individual effort, background, and external job market factors.
    • Participants are expected to actively engage, complete assignments, and attend sessions to maximize outcomes.

Refunds

    • Refunds are only available in accordance with the Refund Policy.
    • By enrolling, you acknowledge and agree to:
      • The 10% administrative fee for refunds requested before login access is provided.
      • The no-refund policy once login access is granted.
      • The Results-Based Guarantee, which applies only if you can demonstrate full participation and implementation of program requirements, request a refund not earlier than 60 days and not later than 90 days after program completion, and provide documented evidence.
      • Refund eligibility will be assessed at the sole discretion of the program administrators.

Code of Conduct

    • Respectful and professional behavior is expected in all sessions and group platforms. Disruptive or inappropriate behavior may result in removal from the program without a refund.

Privacy

    • Personal information shared with us (including resumes, contact details, and coaching notes) will remain confidential and used solely for program-related purposes.

Disclaimer

    • The Payroll Coaching Program is an educational and coaching service. While we provide tools, training, and support to help you secure payroll roles, we do not and cannot guarantee employment, job offers, or specific salary outcomes.
    • Results will vary depending on individual effort, prior experience, job market conditions, and level of participation.
    • The success stories we share are from real students who actively participated and applied what they learned. While their outcomes show what’s possible, your results will depend on your own effort, commitment, and market conditions.

       

      SMS Terms & Conditions 

      SMS/Text Messaging Terms

      1. By providing your phone number and opting in through our website (training.wecoachpayroll.com), you consent to receive text messages from WeCoach Payroll, including appointment confirmations, reminders, and promotional messages about our programs and services.
      2. Message frequency varies. Message and data rates may apply.
      3. Opt-out: You may reply STOP at any time to unsubscribe from text messages. You will receive one final confirmation message.
      4. Help: Reply HELP for assistance, or contact us at support@wecoachpayroll.com
      5. No third-party sharing: We do not sell, rent, or share your mobile opt-in information or phone number with third parties or affiliates for their marketing or promotional purposes.
      6. Carriers are not liable for delayed or undelivered messages.
      7. Consent to receive SMS messages is not a condition of purchasing any program or service.
      8. You may opt out of SMS communications while remaining enrolled in the program and continuing to receive other communications (e.g., email).

      For questions about SMS communications, contact support@wecoachpayroll.com

Governing Law

    • These Terms & Conditions are governed by the laws of the Province of Ontario, Canada, and any disputes will be subject to the jurisdiction of Ontario courts.
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